Volume 25, Issue 4 (Winter 2021)
JPBUD 2021, 25(4): 119-146 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Hasanpur A, Yusefi Zenuz R, Safari H, Ghujali T. (2021). Identifying and Prioritizing Human Resource Risks in the Iranian Insurance Industry Using Fuzzy Delphi and ANP. JPBUD. 25(4), 119-146. doi:10.52547/jpbud.25.4.119
URL: http://jpbud.ir/article-1-1976-en.html
URL: http://jpbud.ir/article-1-1976-en.html
1- Assistant Professor, Faculty of Management, Kharazmi University, Tehran, Iran
2- Professor, Faculty of Management, Tehran University, Tehran, Iran
3- Ph.D. Student of Human Resources Management, Faculty of Management, Kharazmi University, Tehran, Iran ,std_tghujali@khu.ac.ir
2- Professor, Faculty of Management, Tehran University, Tehran, Iran
3- Ph.D. Student of Human Resources Management, Faculty of Management, Kharazmi University, Tehran, Iran ,
Abstract: (7543 Views)
Due to the presence of human resource in all parts of an organization, risks related to the human resources can be extended to all organizational activities and disrupt the implementation of the organization’s plans. Accordingly, and considering the major research gap in the field of human resource risk, the aim of this study is identifying and prioritizing human resource risks in the Iranian insurance industry. After systematic study of literature and finding 59 related articles, and through interviewing 15 experts in the Iranian insurance industry, human resource risks are identified, screened, and prioritized using thematic analyses, fuzzy Delphi and network analyses. The findings demonstrate that human resource risks in Iranian insurance industry consists of recruitment, compensation, training, performance appraisal and nonfunctional risks; among which the importance of recruitment risks is higher than other risks. Thus, recruiting the right human resource will pave the way to development of Iranian insurance industry.
Type of Study: Research |
Subject:
human force and population economics
Received: Feb 08 2021 | Accepted: Apr 13 2021 | ePublished: Aug 11 2021
Received: Feb 08 2021 | Accepted: Apr 13 2021 | ePublished: Aug 11 2021
References
1. Akotey, J. O., & Abor, J. (2013). Risk Management in the Ghanaian Insurance Industry. Qualitative Research in Financial Markets, 5(1), 26-42. [DOI:10.1108/17554171311308940]
2. Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee Engagement, Human Resource Management Practices and Competitive Advantage: An Integrated Approach. Journal of Organizational Effectiveness: People and Performance, 2(1), 7-35. [DOI:10.1108/JOEPP-08-2014-0042]
3. Becker, K., & Smidt, M. (2015). Workforce-Related Risks in Projects with a Contingent Workforce. International Journal of Project Management, 33(4), 889-900. [DOI:10.1016/j.ijproman.2014.10.014]
4. Becker, K., & Smidt, M. (2016). A Risk Perspective on Human Resource Management: A Review and Directions for Future Research. Human Resource Management Review, 26(2), 149-165. [DOI:10.1016/j.hrmr.2015.12.001]
5. Bombiak, E. (2017). Human Resources Risk as an Aspect of Human Resources Management in Turbulent Environments: Tritonic Publishing House, 121-132. [Link: http://hdl.handle.net/11331/1598]
6. Carmona‐Moreno, E., Céspedes‐Lorente, J., & Martinez‐del‐Rio, J. (2012). Environmental Human Resource Management and Competitive Advantage. Management Research: Journal of the Iberoamerican Academy of Management, 10(2), 125-142. [DOI:10.1108/1536-541211251607]
7. Cascio, W. F. (2012). Business Leadership-Be a Ringmaster of Risk-Manage the Risks and Opportunities that Accompany Talent Management. HR Magazine-Alexandria, 57(4), 38.
8. Cascio, W., & Boudreau, J. (2014). HR Strategy: Optimizing Risks, Optimizing Rewards. Journal of Organizational Effectiveness: People and Performance, 1(1), 77-97. [DOI:10.1108/JOEPP-01-2014-0005]
9. Chen, M.-K., & Wang, S.-C. (2010). The Use of a Hybrid Fuzzy-Delphi-AHP Approach to Develop Global Business Intelligence for Information Service Firms. Expert Systems with Applications, 37(11), 7394-7407. [DOI:10.1016/j.eswa.2010.04.033]
10. Dandage, R. V., Rane, S. B., & Mantha, S. S. (2021). Modelling Human Resource Dimension of International Project Risk Management. Journal of Global Operations and Strategic Sourcing, 14(2), 261-290. [DOI:10.1108/JGOSS-11-2019-0065]
11. Ebrahimi, E., & Gholipoor, A. (2016). Human Resource Risks Typology Based On Strategic Reference Points: Qualitative Approach Application. Organizational Resources Management Researchs, 6(2), 1-26. [Link: http://ormr.modares.ac.ir/article-28-12306-fa.html]
12. Ebrahimi, E., Gholipour, A., Moghimi, S. M., & Ghalibaf Asl, H. (2015). Designing and Explaining a Framework for Identification and Classification of Human Resource Risks: Application of Qualitative Approach. Journal of Research in Human Resources Management, 7(2), 1-24. [Link:https://hrmj.ihu.ac.ir/article_14317.html]
13. Ebrahimi, E., Gholipour, A., Moghimi, S. M., & Ghalibaf Asl, H. (2017). Analyzing and Evaluating Human Resource Risks; Using Fuzzy DEMATEL and Fuzzy Similarity Techniques. Organizational Culture Management, 15(1), 1-23. [DOI: https://dx.doi.org/10.22059/jomc.2017.61176]
14. Ernst, F., & Young, E. (2008). Global Human Resource (HR) Risk: From the Danjer Zone to the Value Zone: Ey.
15. Gholipor, R., Heidari, A., Seyednaghavi, M., & Narimani, M. (2016). Designing Human Resources Risk Management Model in the Transition from Public to Private Sector Based on Grounded Theory (The Case of the Oil and Gas Industry). Human Resource Management in The Oil Industry, 8(29), 33-58. [Link:http://iieshrm.ir/article-1-62-other.html]
16. Gholipour, A., & Ebrahimi, E. (2016). Human Resource Risk Management: Mix Method Application. Management Researches, 9(32), 73-96. [DOI:https://dx.doi.org/10.22111/jmr.2016.2749]
17. Goshtasebi, A., Zandi, M., Sadighi, J., & Jahangiri, K. (2015). Endometriosis and Sexual Health: A Systematic Review. Payesh (Health Monitor), 14(1), 25-40. [Link:http://payeshjournal.ir/article-1-254-fa.html]
18. Gupta, S., & Bhaskar, A. U. (2016). Doing Business in India: Cross-Cultural Issues in Managing Human Resources. Cross Cultural & Strategic Management, 23(1), 184-204. [DOI:10.1108/CCSM-09-2014-0112]
19. Habibi, A., Jahantigh, F. F., & Sarafrazi, A. (2015). Fuzzy Delphi Technique for Forecasting and Screening Items. Asian Journal of Research in Business Economics and Management, 5(2), 130-143. [DOI:10.5958/2249-7307.2015.00036.5]
20. Hassangholipour, T., Hashemi-Njad, S.-M., Azizan, M. J., & Seyghali, M. (2013). Identification and Ranking Measures Affecting Electronic Shopping in Iran. Journal of Future Management Studies, 24(99), 1-14.
21. Higgins, J. P., & Green, S. (2011). Cochrane Handbook for Systematic Review of Interventions, 5.1.0 ed: The Cochrane Collaboration
22. Hoseini Dehshiri, S. J., & Aghaei, M. (2020). Identifying and Prioritizing Human Resources Risks through the Combination of SWARA and Gray ARAS. Journal of Human Resource Management, 10(1), 53-78. [Link: http://www.jhrs.ir/article_105969.html]
23. Hsu, T., & Yang, T. (2000). Application of Fuzzy Analytic Hierarchy Process in the Selection of Advertising Media. Journal of Management and Systems, 7(1), 19-39.
24. ISO, I. (2009). 31000 Risk Management-Principles and Guidelines. 2009. International Organization of Standardization: Geneva.
25. Karimi, S. M. (2013). Assessment of Iran's Insurance Industry Performance and Clarification of Future Outlook. Quarterly Journal of Fiscal and Economic Policies, 1(2), 183-202. [Link: http://qjfep.ir/article-1-35-fa.html]
26. Kraev, V. M., & Tikhonov, A. I. (2019). Risk Management in Human Resource Management. TEM Journal, 8(4), 1185-1190.
27. Mäenpää, I., & Voutilainen, R. (2012). Insurances for Human Capital Risk Management in SMEs. Vine, 42(1), 52-66. [DOI:10.1108/03055721211207761]
28. Mehra, Y. S. (2012). Operational Risk Management in Indian Banks: Issues and Challenges. Indian Journal of Economics and Business, 11(1), 25-40.
29. Mehri Charvdeh, M. M. C., Tajdini, A., & Pourmousa, S. (2016). Identifying and Ranking of the Effective Factors on Customer Loyalty in the Wooden Furniture Industry by ANP and Fuzzy DEMATEL Approaches in Guilan and Alborz Provinces. Journal of Wood and Forest Science and Technology, 22(4), 29-54.
30. Mendoza, A. M. E., Supangco, V. T., & Tolosa, M. T. B. (2005). A Look Into the Role of Human Resource Management in Corporate Governance and Risk Management: The Philippine Experience. In Corporate Governance: Does Any Size Fit?: Emerald Group Publishing Limited. [DOI:10.1016/S1041-7060(05)11009-8]
31. Meyer, M., Roodt, G., & Robbins, M. (2011). Human Resources Risk Management: Governing People Risks for Improved Performance: Opinion Paper. SA Journal of Human Resource Management, 9(1), 1-12. [DOI:10.4102/sajhrm.v9i1.366]
32. Mohamadimoghadam, Y., Solgi, Z., & Dadfar, A. (2017). Prioritization of the Aspects of Human Resource Risks with Interpretive Structural Modelling (ISM) Approach. Journal of Research in Human Resources Management, 8(4), 127-154. [Link:https://hrmj.ihu.ac.ir/article_24404.html]
33. Oborilová, I., Myšková, R., & Melichar, V. (2015). Risks Associated with the Human Resources Management in Transport Companies. Procedia Economics and Finance, 34(1), 352-359. [DOI:10.1016/S2212-5671(15)01640-8]
34. Park, S., Song, S., & Lee, S. (2017). How Do Investments in Human Resource Management Practices Affect Firm-Specific Risk in the Restaurant Industry? Cornell Hospitality Quarterly, 58(4), 374-386. [DOI:10.1177/1938965517704532]
35. Paul, C., & Mitlacher, L. (2008). Expanding Risk Management Systems: Human Resources and German Banks. Strategic Change, 17(1‐2), 21-33. [DOI:10.1002/jsc.813]
36. Stevens, J., Jeynes, V., Cotena, E., & Edelson, M. (2006). Managing Risk: The HR Contribution: Routledge. [DOI:10.4324/9780080461168]
37. Wu, C.-H., & Fang, W.-C. (2011). Combining the Fuzzy Analytic Hierarchy Process and the Fuzzy Delphi Method for Developing Critical Competences of Electronic Commerce Professional Managers. Quality & Quantity, 45(4), 751-768. [DOI:10.1007/s11135-010-9425-6]
38. Yilmaz, A. K. (2019). Strategic Approach to Managing Human Factors Risk in Aircraft Maintenance Organization: Risk Mapping. Aircraft Engineering and Aerospace Technology, 91(4), 654-668. [DOI:10.1108/AEAT-06-2018-0160]
39. Young, M. B., & Hexter, E. S. (2011). Managing Human Capital Risk: A Call for Partnership between Enterprise Risk Management and Human Resources. Conference Board of Canada.
| Rights and permissions | |
.jpg) |
This work is licensed under a Creative Commons Attribution 4.0 International License. |
